Mastercard Refunds
Check out your Mastercard refund ratio and count at a glance.
See the past, present and the future

The Terms
Refund
A refund is a reversal of a charge.
Count
The number of refunds during a period.
Ratio
The number of refunds divided by the number of transactions during a period. For example, 10 refunds divided by 1,000 transactions equals a 1% refund ratio.
The Math
Count
The sum of all individual refunds during the period.
Ratio
The count of refunds divided by the count of transactions.
Forecasts
Forecasts use artificial intelligence to predict your future performance. It analyzes patterns from historical data and updates the forecast to take into account any changes in your business. We have developed a time series forecast model.
The Visuals
The X axis (or horizontal axis)
Month of year
The Left Y axis (or vertical axis)
Refunds ratio
The Right Y axis (or vertical axis)
Count of refunds
Blue Bar
The 'selection' count of refunds in the preceding months. The count is measured on the right Y-axis (or secondary vertical axis to the right).
Grey Bar
The 'selection' count of refunds forecast in the upcoming months. The count is measured on the right Y-axis (or secondary vertical axis to the right).
Blue Line
The 'selection' historic ratio of refunds compared to transactions. It is measured on the Y-axis (vertical axis to the left).
Grey Line
The 'selection' ratio of refunds forecast compared to transactions for upcoming months. It is measured on the Y-axis (vertical axis to the left).
The Updates
This report updates once per day at 8 a.m. Central European Time GMT+2.
The Filters
Default is 30 days like almost all reports
When comparing data ranges it is good to use the same amount of days in the selection and comparison. Comparing date ranges requires both time frames to have the same amount of days.
Updated over 2 years ago