Refund Reasons

You can see which are the main refund categories between selection & comparison and find out the most significant refund category.

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Click on the upper right-hand corner to download a table.

The Math


Refund Categories

For each refund category, the percentage is calculated which is total refunds in that category divided by the total transactions

The Visuals


X axis (or horizontal axis)

Refund categories

Y axis (or vertical axis)

Percentage value which is total refunds in the category divided by the total transaction