# Vendo documentation Documentation

> Need help using Vendo products? Our documentation will show you how to integrate, how to make the most out of Data Tools and more.

## Guides
- [Welcome to Vendo Services!](https://docs.vendoservices.com/docs/getting-started.md)
- [First steps](https://docs.vendoservices.com/docs/first-steps.md)
- [Step 1 - Onboarding process](https://docs.vendoservices.com/docs/step-1-onboarding-process.md): How do I get started?
- [Step 2 - Introductory meeting](https://docs.vendoservices.com/docs/step-2-introductory-meeting.md)
- [Step 3 - Get familiar with Vendo Backoffice](https://docs.vendoservices.com/docs/step-3-get-familiar-with-vendo-backoffice.md)
- [Step 4 - Technical integration](https://docs.vendoservices.com/docs/step-4-technical-integration.md)
- [Step 5 - Test your integration](https://docs.vendoservices.com/docs/step-5-test-your-integration.md)
- [Step 6 - Checklist before going live](https://docs.vendoservices.com/docs/step-6-checklist-before-going-live.md)
- [Step 7 - Post-launch support](https://docs.vendoservices.com/docs/step-7-post-launch-support.md)
- [Vendo Merchant Guide](https://docs.vendoservices.com/docs/vendo-merchant-guide.md)
- [Quick Start Guide](https://docs.vendoservices.com/docs/quick-start-guide.md)
- [Orientation Guide](https://docs.vendoservices.com/docs/orientation-guide.md)
- [User Management](https://docs.vendoservices.com/docs/user-management.md)
- [Platform Setup](https://docs.vendoservices.com/docs/platform-setup.md)
- [Subscription Management](https://docs.vendoservices.com/docs/subscription-management.md)
- [Transaction Management](https://docs.vendoservices.com/docs/transaction-management.md)
- [Glossary](https://docs.vendoservices.com/docs/glossary.md)
- [FAQ](https://docs.vendoservices.com/docs/faq.md): Frequently asked questions about Vendo
- [Sales & Marketing](https://docs.vendoservices.com/docs/sales-and-marketing.md)
- [Payments, Risk & Compliance](https://docs.vendoservices.com/docs/payments-risk-compliance.md)
- [Technology](https://docs.vendoservices.com/docs/technology.md)
- [Backoffice Login System Upgrade](https://docs.vendoservices.com/docs/backoffice-login-system-upgrade.md)
- [Integration solutions](https://docs.vendoservices.com/docs/integration-options.md)
- [Standard Join link](https://docs.vendoservices.com/docs/standard-join-link.md)
- [Instant Upgrade link](https://docs.vendoservices.com/docs/instant-upgrade-link.md)
- [One-click Join link](https://docs.vendoservices.com/docs/one-click-join-link.md)
- [Custom Offer link](https://docs.vendoservices.com/docs/custom-offer-link.md)
- [Change Offer link](https://docs.vendoservices.com/docs/change-offer-link.md)
- [Change Subscription link](https://docs.vendoservices.com/docs/change-subscription-link.md)
- [Update Payment Method link](https://docs.vendoservices.com/docs/update-payment-method-link.md)
- [Repurchase link](https://docs.vendoservices.com/docs/repurchase-link.md)
- [Securing and authenticating transactions](https://docs.vendoservices.com/docs/securing-and-authenticating-transactions.md)
- [Linking to support and account](https://docs.vendoservices.com/docs/linking-to-support-and-account.md)
- [How to run test transactions](https://docs.vendoservices.com/docs/how-to-run-test-transactions.md)
- [Checkout page: Running Credit Card 3D Secure Test transactions](https://docs.vendoservices.com/docs/checkout-page-running-credit-card-3d-secure-test-transactions.md)
- [Checkout page: Running test transactions with PIX](https://docs.vendoservices.com/docs/checkout-page-running-test-transactions-with-pix.md)
- [Checkout page: Running test transactions with Crypto](https://docs.vendoservices.com/docs/checkout-page-running-test-transactions-with-crypto.md)
- [Checkout page: Running test transactions with Pay by Bank](https://docs.vendoservices.com/docs/checkout-page-running-test-transactions-with-pay-by-bank.md)
- [Checkout page: Running test transactions SEPA](https://docs.vendoservices.com/docs/checkout-page-running-test-transactions-sepa.md)
- [Adding Cross Sales](https://docs.vendoservices.com/docs/cross-sales.md)
- [Payment Methods](https://docs.vendoservices.com/docs/payment-methods.md): Vendo Supported Payment Methods
- [Google Pay](https://docs.vendoservices.com/docs/google-pay.md): Learn how to accept Google Pay™ payments.
- [OXXO](https://docs.vendoservices.com/docs/oxxo.md): OXXO is a cash payment method in Mexico that enables customers to pay for online purchases at convenience stores.
- [Pay by Bank](https://docs.vendoservices.com/docs/pay-by-bank.md): An instant bank transfer solution that allows customers to make payments directly from their bank accounts.
- [PayGarden](https://docs.vendoservices.com/docs/paygarden.md): PayGarden lets customers pay you using major brand gift cards online.
- [PIX](https://docs.vendoservices.com/docs/pix.md): PIX is an instant payment system developed by the Central Bank of Brazil, enabling real-time transactions.
- [SEPA](https://docs.vendoservices.com/docs/sepa.md): SEPA (Single Euro Payments Area) enables euro payments between cross-border bank accounts across the eurozone.
- [Introduction and list of postbacks](https://docs.vendoservices.com/docs/vservices-postbacks.md): Postbacks also called callbacks or webhooks. They are a way for Vendo's platform to post information to your system. You just need to configure your postback endpoint in Vendo's back office.
- [transaction](https://docs.vendoservices.com/docs/transaction.md): Vendo triggers the **transaction** postback when a transaction (payment, refund, etc.) has been successfully processed. It contains all the payment details related to the transaction.
- [cancelUser](https://docs.vendoservices.com/docs/canceluser.md): Vendo triggers the **cancelUser** postbackto indicate that a subscription has been canceled. The end user should retain access until the subscription reaches its expiration date. Once the subscription expires, Vendo will send the **delUser** postback.
- [Data types and formats](https://docs.vendoservices.com/docs/data-types.md): This page describes our data formats, terminology and standards.
- [Transaction types](https://docs.vendoservices.com/docs/transaction-types.md)
- [Explanation of transaction types](https://docs.vendoservices.com/docs/transaction-type-explanation.md)
- [Identifiers](https://docs.vendoservices.com/docs/identifiers.md)
- [Supported platforms](https://docs.vendoservices.com/docs/plugin-overview.md): Find your plugin in this section!
- [WooCommerce](https://docs.vendoservices.com/docs/woocommerce-plugin.md): Vendo integration guide for merchants selling with WooCommerce™️.
- [Download plugin](https://docs.vendoservices.com/docs/woocommerce-download.md)
- [Configure plugin](https://docs.vendoservices.com/docs/woocommerce-configuration.md)
- [Testing Plugin](https://docs.vendoservices.com/docs/woocommerce-testing.md)
- [3D Secure](https://docs.vendoservices.com/docs/woocommerce-3dsecure.md)
- [Non-recurring payments option](https://docs.vendoservices.com/docs/woocommerce-non-recurring-payments-option.md): Better support for one-time charges
- [Setup country limitation for selling and shipment](https://docs.vendoservices.com/docs/woocommerce-setup-country-limitation-for-selling-and-shipment.md)
- [PrestaShop](https://docs.vendoservices.com/docs/prestashop-plugin.md): Vendo integration guide for merchants selling with PrestaShop.
- [Download plugin](https://docs.vendoservices.com/docs/prestashop-download.md)
- [Install plugin](https://docs.vendoservices.com/docs/prestashop-install.md)
- [Configure plugin](https://docs.vendoservices.com/docs/prestashop-configure.md)
- [Testing plugin](https://docs.vendoservices.com/docs/prestashop-testing.md)
- [Magento](https://docs.vendoservices.com/docs/magento-plugin.md)
- [Download plugin](https://docs.vendoservices.com/docs/magento-download.md)
- [Install plugin](https://docs.vendoservices.com/docs/magento-install.md)
- [Configure plugin](https://docs.vendoservices.com/docs/magento-configure.md)
- [Testing plugin](https://docs.vendoservices.com/docs/magento-testing.md)
- [Fraud Prevention](https://docs.vendoservices.com/docs/fraud-prevention.md)
- [Chargeback Management](https://docs.vendoservices.com/docs/chargeback-management.md)
- [Backoffice overview](https://docs.vendoservices.com/docs/backoffice-overview.md)
- [Sales](https://docs.vendoservices.com/docs/sales.md)
- [Customers](https://docs.vendoservices.com/docs/customers.md)
- [Updating a Customer's Email](https://docs.vendoservices.com/docs/updating-a-customers-email.md)
- [Transactions](https://docs.vendoservices.com/docs/transactions.md): Transaction Management
- [Refund](https://docs.vendoservices.com/docs/refund-3.md)
- [Cancel](https://docs.vendoservices.com/docs/cancel-2.md)
- [Subscriptions](https://docs.vendoservices.com/docs/subscriptions.md): Subscription Management
- [Refund](https://docs.vendoservices.com/docs/refund-2.md)
- [Cancel](https://docs.vendoservices.com/docs/cancel-1.md)
- [Reactivate](https://docs.vendoservices.com/docs/reactivate.md): Reactivation of a Subscription
- [Leads](https://docs.vendoservices.com/docs/leads.md)
- [Data Tools](https://docs.vendoservices.com/docs/vendo-data-tools.md): Vendo Data Tools (VDT) is a reporting tool developed by our team to ensure that all of our merchants can easily access data, enabling them to make informed decisions that optimize revenue and business strategies.
- [Catalog](https://docs.vendoservices.com/docs/catalog.md): Platform Setup
- [Merchants](https://docs.vendoservices.com/docs/merchants.md)
- [Sites](https://docs.vendoservices.com/docs/sites.md)
- [Adding and editing sites](https://docs.vendoservices.com/docs/add-and-edit-sites.md)
- [Importing Sites](https://docs.vendoservices.com/docs/import-sites.md)
- [Suspending a site](https://docs.vendoservices.com/docs/suspend-a-site.md)
- [Adding a product to a site](https://docs.vendoservices.com/docs/add-a-product-to-a-site.md)
- [Offers](https://docs.vendoservices.com/docs/offers.md)
- [Adding New Offer](https://docs.vendoservices.com/docs/add-a-new-offer.md)
- [Packages](https://docs.vendoservices.com/docs/packages.md)
- [Templates](https://docs.vendoservices.com/docs/templates.md)
- [Templates Management](https://docs.vendoservices.com/docs/templates-management.md)
- [Users](https://docs.vendoservices.com/docs/users.md): User Management
- [Add users](https://docs.vendoservices.com/docs/users-add.md)
- [Edit users](https://docs.vendoservices.com/docs/users-edit.md)
- [Users' Groups](https://docs.vendoservices.com/docs/users-groups.md)
- [What is NATS?](https://docs.vendoservices.com/docs/nats-overview.md): Next-Generation Administration and Tracking System
- [Cross-sales](https://docs.vendoservices.com/docs/cross-sales-1.md)
- [NATS integration: Crypto, PIX-Brazil and Pay by Bank](https://docs.vendoservices.com/docs/nats-integration-crypto-pix-brazil-pay-by-bank.md)

## API Reference
- [Overview](https://docs.vendoservices.com/reference/misc.md): The Gateway API allows you to process payment transactions using JSON based requests and responses. The API uses a single endpoint for real and test transactions.
- [Security](https://docs.vendoservices.com/reference/gateway-security.md): Important information for securing your application when using the Gateway Payment API and dealing with credit card numbers.
- [Payment](https://docs.vendoservices.com/reference/payment-gateway.md): This endpoint enables you to process transactions securely and efficiently through our API.
- [3D Secure and other 2-step payment methods](https://docs.vendoservices.com/reference/payment-gateway-3ds-flow.md): Vendo supports 3D Secure authentication, PIX, SEPA, Crypto, Pay by Bank etc. when using the Gateway Payment API by redirecting to a verification step.
- [API: Running test transactions](https://docs.vendoservices.com/reference/running-test-transactions.md)
- [Capture](https://docs.vendoservices.com/reference/capture.md): The Capture API allows you to finalize (settle) a transaction that was previously preauthorized (reserved), such as when the "preauth_only" flag was used in the Payment API. The Capture API follows the same authentication process as the Payment API, so please refer to the Payment API documentation for full details.
- [Refund](https://docs.vendoservices.com/reference/gateway-refund.md): The Refund API allows you to issue either full or partial refunds for a Gateway Payment.
- [Change subscription](https://docs.vendoservices.com/reference/change-subscription.md): The Update Subscription API can be used to change the next rebill date, the rebill amount and the rebill duration.
- [Update Payment Method](https://docs.vendoservices.com/reference/update-payment-method.md): The Update Payment Method API allows you to change the payment method for recurring subscriptions.
- [Cancel subscription](https://docs.vendoservices.com/reference/cancel-subscription.md): You can cancel an S2S Sign-up subscription using the Cancel Subscription API.
- [Error codes](https://docs.vendoservices.com/reference/gateway-api-error-codes.md)
- [Subscription API Usage Guidelines](https://docs.vendoservices.com/reference/about-this-subscription-api.md)
- [Cancel](https://docs.vendoservices.com/reference/subscription-cancel.md): You can cancel a subscription using the Cancel Subscription API. The subscription will be canceled at the end of its current billing period, and the delUser postback will be sent when the subscription expires, not at the time the API is called.
- [Reactivate](https://docs.vendoservices.com/reference/subscription-reactivate.md): You can reactivate a subscription using the Reactivate Subscription API. A subscription can only be reactivated if it has been canceled but has not yet expired.
- [Refund](https://docs.vendoservices.com/reference/refund.md): This API is used to issue a refund to an end user, allowing for either a full or partial refund of a previous transaction.
- [Subscription status](https://docs.vendoservices.com/reference/subscription-status.md): This API allows you to check the current status of a subscription at any given time.
- [Extend Subscription](https://docs.vendoservices.com/reference/extend-subscription.md): You can extend a subscription using this API. When called, the API updates the next rebill date or extends the subscription's expiration date
- [Change username and password](https://docs.vendoservices.com/reference/change-username-and-password.md): This API allows you to notify Vendo when a username or password has been updated on your side.
- [Using the Reconciliation API](https://docs.vendoservices.com/reference/using-the-reconciliation-api.md)
- [Reconciliation](https://docs.vendoservices.com/reference/subscription-reconciliation.md): Use this API to access your transactional data. Read the previous page for more details.