Gateway Error Codes and Messages

Code	Message
101	The system detected too many requests in few seconds.The user is probably flooding.
102	The system detected two previous failed transactions with the same payment details.
201	Invalid or unassigned PF Submerchant account
300	Check fraud module: An unknown error occurred when trying to apply risk rules to the transaction.
301	Potential fraud detected by our Risk Dept.
500	Check blacklist module: An unknown error occurred.
501	The credit card appears as blacklisted in our database.
502	The bank account appears as blacklisted in our database.
503	The email address appears as blacklisted in our database.
504	The ip address appears as blacklisted in our database.
505	The credit card appears as blacklisted in the V3 database.
506	The PayPal account appears as blacklisted in our database.
507	The SEPA account appears as blacklisted in our database.
700	Check user module: An unknown error occurred.
701	Check user module: An error occurred on checkUser callback.
702	Check user module: Username not available or wrong callback response.
703	Check user module: The Merchant has stopped payment processing.
900	Calculate amount currency module: An unknown error occurred.
1100	Account routing module: An unknown error occurred.
1101	The payment type is not accepted.
1102	Account routing module: No active routes found.
1103	Account routing module: No payment method set.
1104	Gateway or GW Merchant account is not active
1300	Process payment module: An unknown error occurred.
1301	Payment processor's generic internal error.
1302	Bad request or bad parameters sent to the payment processor.
1303	Bad credit card info.
1304	Bad debit card info.
1305	Bad bank account info.
1306	The transaction was declined by issuing bank.
1307	The transaction was rejected due to insufficient funds.
1308	The payment processor can't process the settlement.
1309	The settlement was not batched yet by the payment processor.
1310	The specified processor_transaction_id was not recognized by the payment processor.
1311	The purchase authorization failed.
1312	3D secure error.
1313	The card number or email address associated with the transaction is in the processor's negative database.
1314	The transaction was declined by the payment processor's risk management dept.
1315	Payment processor API auth failed.
1316	The transaction was declined because the card has expired.
1317	The specified processor does not exist.
1318	The processor account is not enabled for this transaction type.
1319	The transaction was declined by issuing bank. Note that the amount has still been reserved on the customer's card and will be released in 3-5 business days.
1320	The card type is not allowed.
1321	Your request has failed the CVD check. Please note that the amount may has still been reserved on the customer's card and will be released in 3–5 business days.
1322	Invalid card number or, card number and brand combination.
1323	The transaction was rejected because the provided expiration month and year are invalid.
1324	The payment processor returned an unknown error.
1325	The processor does not accept direct debit transactions.
1326	The processor does not accept credit card transactions.
1327	Neo was unable to parse the response returned by the processor.
1328	The bank has requested to retain the card. The transaction was rejected.
1329	The transaction was rejected because the card is reported as stolen.
1330	The transaction was rejected because the card is reported as lost.
1331	The bank has requested to retry the transaction.
1332	The velocity check failed.
1333	You submitted a card type for which the merchant account is not configured.
1334	The card number or email is blacklisted by the processor.
1335	Transaction processing refused
1336	Transaction not permitted to cardholder.
1337	Transaction not permitted to terminal.
1338	PIN related error.
1339	Processor or bank timeout.
1340	Merchant related error.
1341	Batch related error.
1342	The card number has been deleted from the PAN DB.
1343	The ip address appears as blacklisted in the processor's database.
1344	The email address appears as blacklisted in the processor's database.
1345	The country appears as blacklisted in the processor's database.
1346	The transaction was rejected because the card is reported as blocked.
1347	The transaction was rejected because the amount is invalid.
1348	Blacklisted by the bank.
1349	The specified language is not supported by the processor.
1350	The specified country is not supported by the processor.
1351	The specified currency is not supported by the processor.
1352	The payment processor is down for maintenance.
1353	The processor does not accept money transfer transactions.
1354	Duplicate request.
1355	Merchant account configuration error.
1356	The processor does not accept ACH transactions
1357	The bank routing number is invalid
1358	The processor does not accept PayPal transactions.
1359	The preapproval key has been canceled.
1360	The processor does not accept SEPA transactions.
1361	Transaction rejected by the bank.
1362	The preapproval key was not created.
1363	The processor does not accept iDEAL transactions.
1364	An unknown error is received from the acquirer.
1365	Transaction has not been received yet.
1366	The processor does not accept PayGarden transactions.
1367	The processor does not accept Interac transactions.
1368	Amount limit exceeded (e.g. daily limit)
1369	Problem connecting to gateway. Http client exception; probably a network issue or bad url.
1370	Please check transaction status in acquirer's BO and refund if successful.
1371	Declined by the issuing bank. SCA might be required.
1372	Cardholder has requested that all authorizations be stopped for this account or the account is closed.
1373	The processor does not accept PIX transactions.
1374	The processor does not accept cryptocurrencies.
1375	Recurring payments not supported
1376	This merchant is disabled.
1377	Cancelled by user.
1378	Restricted card.
1379	The processor does not accept payment initiation
1380	The processor does not support this MIT transaction
1381	The payment processor received an error from the card network
1382	The CVV is required by the processor
1383	Payment was not registered
1384	Payment method not allowed.
1385	The SEPA Mandate is missing or is incorrect
1386	Invalid account or creditor data
1387	Closed account
1388	Blocked account
1389	Invalid debtor account type
1390	The payment processor had an internal error.
1391	Merchant-Connector is disabled (no processing possible).
1392	Execution timeout
1393	Interactive adapter timeout
1394	Invalid credentials
1395	Payment failed
1396	Payment status unknown
1397	Payment validation error
1398	Provider error
1399	Provider unavailable
1400	Payment template not supported
1401	The processor does not accept OXXO transactions.
1402	The payer's National ID is invalid or outdated.
1403	The payment processor did not provide a Sepa Reason Code.
1404	The Debtor IBAN is not valid.
1405	The payment processor had an internal error.
1406	Refund requested by end customer
1407	SEPA Reason Not Specified
1408	Debtor's bank does not support SEPA
1409	The SEPA debit execution date is invalid.
1500	Subscription module: An unknown error occurred.
1501	The specified subscription_id does not exist
1502	The subscription was not reactivated.
1503	Subscription can not be created on a whitelabel site without an offer.
1700	Process Rebill module: An unknown error occurred.
1701	The subscription cannot be upgraded because is not active.
1702	The subscription cannot be upgraded because the current rebill is not an upgrade.
1703	The subscription cannot be upgraded because the upgrade rebill was not found.
1704	The subscription cannot be rebilled because is not active.
1705	The subscription cannot be upgraded because has been already upgraded.
1706	Process InstantUpgrade module: An unknown error occurred.
1900	Calculate income module: An unknown error occurred.
2100	sendsms app exception
2300	Migration account routing module: An unknown error occurred.
2301	Migration account routing: The current scenario does not match any routes.
2302	Migration account routing: There are not any routes configured in the platform.
2303	Migration account routing: No payment method set.
2500	Process Sale module: An unknown error occurred.
2600	Process Recharge module: An unknown error occurred.
2601	Recharge is not permitted on the same GW merchant account as the origin.
2602	Recharge was cancelled because refund on original was not successful.
2603	Preauthorization is not supported on this gateway or payment method.
2700	Process SaleImport module: An unknown error occurred.
2900	Process Refund module: An unknown error occurred.
2901	Transaction was already refunded.
2902	The transaction was not refunded because a chargeback was imported on this transaction.
2903	The refund was not permitted because the processor account is in overdraft.
2904	The settlement was already fully credited by the payment processor.
2905	An unsuccessful transaction cannot be refunded.
2906	The settlement you are attempting to credit has expired.
2907	Refund restriction violation.
2908	Transaction was already partially refunded.
2909	The settlement you are attempting to refund has not been batched yet. There are no settled funds available to do a partial refund.
2910	A free transaction cannot be refunded.
2911	The processor does not support refunds on this payment method.
2912	The referenced transaction is not settled (it's probably still pending) and therefore it cannot be refunded yet.
2913	Transaction cannot be refunded.
3100	Process chargeback module: An unknown error occurred.
3101	The chargeback cannot be imported because the transaction_id does not exist.
3102	The chargeback was already imported.
3200	Process Ethoca/Verifi Alert module: An unknown error occurred.
3300	Check duplication module: An unknown error occurred.
3301	Subscription already exist for this email in this site.
3302	Subscription already exist for this payment details in this site.
3303	Check duplication: Payment method not available.
3304	Subscription already exist for this payment details in this merchant.
3305	Mandatory merchant reference data missing.
3306	Multiple signup attempts from same IP / E-mail on same day.
3307	Subscription already exist for this program in this merchant.
3308	Duplicated transaction for this email, site and transaction type.
3309	This site is suspended.
3310	There is already a transaction in progress for this email and site.
3311	There is already a transaction with the same merchant reference
3500	Cancel discount offer module: An unknown error occurred.
3700	Billing schedule module: An unknown error occurred.
3701	The specified billing schedule id does not exist.
3900	Subscription billing schedule module: An unknown error occurred.
3901	The specified subscription billing schedule id does not exist.
4100	User action: An unknown error occurred.
4101	The user action was not recorded.
4300	Email app exception: An unknown error occurred.
4301	Email service: bad external credentials (error from provider).
4302	Email service: external service timed out - 3rd party service not available.
4500	Callback engine: An unknown error occurred.
4501	AddUser failed: An unknown error occurred.
4502	AddUser failed: user already exists.
4503	DelUser failed: An unknown error occurred.
4504	transaction callback failed: An unknown error occurred.
4505	The updateUser callback failed.
4506	CancelUser failed: An unknown error occurred.
4507	ReactivateUser failed: An unknown error occurred.
4508	Callback is not supported for this callback class.
4509	changeOffer callback failed: An unknown error occurred.
4700	Process OneClickSale module: An unknown error occurred.
4900	Process OneTimeShot module: An unknown error occurred.
5100	Process UpdatePayment module: An unknown error occurred.
5101	The subscription cannot be updated because is not active.
5102	The subscription cannot be updated because has no successful transactions.
5300	Process XSale module: An unknown error occurred.
5500	Process XSaleUpsell module: An unknown error occurred.
5700	An exception occurred in the processor's class which was processing this transaction.
5701	The currency is invalid.
5898	You are not allowed to blacklist this customer.
5899	Partial amount is invalid.
5900	An exception occurred in the API.
5901	Mandatory parameters missing.
5902	Merchant-ID is invalid.
5903	Transaction-ID is invalid.
5904	Action-Type is invalid.
5905	Signature or AuthToken is invalid.
5906	Transaction already refunded.
5907	Transaction successfully refunded.
5908	Refund rejected.
5909	An exception occurred in the API.
5910	Mandatory parameters missing.
5911	Merchant-ID is invalid.
5912	Subscription-ID is invalid.
5913	Subscription already canceled.
5914	Signature or AuthToken is invalid.
5915	Subscription successfully canceled.
5916	Subscription cancel failed.
5917	Reason ID is invalid
5920	An exception occurred in the API.
5921	Mandatory parameters missing.
5922	Merchant-ID is invalid.
5923	Subscription-ID is invalid.
5924	Amount is invalid.
5925	Currency is invalid.
5926	Merchant Transaction ID is invalid.
5927	Site-ID is invalid.
5928	Transaction-ID is invalid.
5929	Signature is invalid.
5930	Transaction blocked by Risk.
5931	Upsell Site-ID is invalid.
5932	Transaction declined by fraud.
5933	Transaction declined by bank.
5934	Transaction blacklisted.
5935	Invalid payment details.
5936	Transaction declined.
5937	Transaction successfully processed.
5940	An exception occurred in the API.
5941	Mandatory parameters missing.
5942	Merchant-ID is invalid.
5943	Subscription-ID is invalid.
5944	Signature is invalid.
5945	Subscription successfully updated.
5946	Subscription update failed.
5950	An exception occurred in the API.
5951	Mandatory parameters missing.
5952	Merchant-ID is invalid.
5953	Subscription-ID is invalid.
5954	Subscription already active.
5955	Signature or AuthToken is invalid.
5956	Subscription successfully reactivated.
5957	Subscription reactivation failed.
5958	Subscription reactivation failed: site is suspended.
5960	An exception occurred in the API.
5961	Mandatory parameters missing.
5962	Merchant-ID is invalid.
5963	Subscription-ID is invalid.
5964	CDO Model-ID is invalid.
5965	CDO not available for subscription.
5966	Signature or AuthToken is invalid.
5967	CDO successfully applied.
5968	CDO failed.
5970	Missing parameter: subscription_id
5971	Missing parameter: days
5972	Subscription not found
5973	Subscription expired
5980	Request failed
5981	Missing parameter: subscriptionId
5982	Invalid subscription ID
5983	Subscription not found
5984	Signature is invalid
5985	Missing parameter: signature
5986	Request successful
5987	S2S payment request can not have 0.00 amount
6100	Process Token module: An unknown error occurred.
6300	The specified transaction was already finalized in the past.
6301	The payment was not confirmed by the bank.
6302	The transaction was interrupted by the user. He probably hit the back button while being in the external payment form.
6303	The transaction was not completed in the expected period of time.
6304	Trying to do a test transaction without test mode activated.
6305	The phone verification step was not completed by the user.
6306	The internal verification step was not completed by the user.
6307	Vendo Risk rules requires verification for this transaction.
6308	Verification process: An unknown error occurred.
6320	Verification filters: An unknown error occurred.
6321	OXXO payment error.
6322	OXXO payment expiration date exceeded.
6400	Secure 3D module: Vendo requires 3D Secure authentication
6401	The 3D Secure was skipped because the enrollment check failed.
6402	3D Secure purchase failed.
6403	3D Secure payment authorized in the past.
6404	3D Secure payment failed in the past.
6405	The 3D Secure transaction was not completed in the expected period of time. Vendo did not get a Payment Authentication Response from the issuer.
6406	3D Secure: An unknon error occurred
6407	The credit card transaction cannot be processed with 3D Secure
6408	Verification failed. Cardholder failed or cancelled 3-D Secure Authentication.
6409	The 3D Secure authorization step was aborted by the user.
6410	3DS attempted, but Liability Shift rejected
6411	Issuing bank failed to provide proper 3D Secure authentication.
6412	Too many authentication attempts in short time - please wait before trying again.
6413	Error received (from Directory or ACS).
6500	Process Revoke module: An unknown error occurred.
6501	Transaction was already revoked.
6502	An unsuccessful transaction cannot be revoked.
6700	Process Repurchase module: An unknown error occurred.
6701	Repurchase does not work with tokens or lifetime offers
6900	Check Simility module: An unknown error occurred.
7020	FisML module: An unknown error occurred.
7100	Process ChangeOfferUpgrade module: An unknown error occurred.
8000	Default error code for Gateway Signup function (API)
8100	Default error code for Gateway Payment function (API)
8101	Invalid request method.
8102	Invalid JSON request.
8103	Invalid API credentials.
8104	Account not configured.
8105	Invalid API parameter.
8200	Default error code for Gateway Refund function (API)
8300	Capture module: An unknown error occurred.
8301	The preauth transaction cannot be captured anymore. It may already have been release or captured.
8400	ReleasePreauth function: An unknown error occurred.
9000	Middleware exception: An unknown error occurred.
9001	The specified middleware function does not exist.
9002	The "create module" of the specified function does not exist.
9003	Dispatcher: an unknown error occurred.
9004	Some mandatory parameters were not set in middleware.
9005	Dispatcher: An exception occurred while processing a module.
9006	The specified transaction doesn't exist.
9007	The transaction is locked by another process
9008	Internal error: The transaction processing command is invalid.
999999	An unknown error occurred.