Appendix B - Gateway API error codes

NameType
101The system detected too many requests in a few seconds. The user is probably flooding.
102The system detected two previous failed transactions with the same payment details.
300Check fraud module: An unknown error occurred when trying to apply risk rules to the transaction.
301Potential fraud detected by our Risk Dept.
500Blacklist module: An unknown error occurred.
501The credit card appears as blacklisted in our database.
502The bank account appears as blacklisted in our database.
503The email address appears as blacklisted in our database.
504The ip address appears as blacklisted in our database.
505The credit card appears as blacklisted in the V3 database.
506The PayPal account appears as blacklisted in our database.
507The SEPA account appears as blacklisted in our database.
900Calculate amount currency module: An unknown error occurred.
1100Account routing module: An unknown error occurred.
1101The payment type is not accepted.
1102Account routing module: No active routes found.
1103Account routing module: No payment method set.
1300Process payment module: An unknown error occurred.
1301Payment processor's generic internal error.
1302Bad request or bad parameters sent to the payment processor.
1303Bad credit card info.
1304Bad debit card info.
1305Bad bank account info.
1306The transaction was declined by the issuing bank.
1307The transaction was rejected due to insufficient funds.
1308The payment processor can't process the settlement.
1309The settlement was not batched yet by the payment processor.
1310The specified processor_transaction_id was not recognized by the payment processor.
1311The purchase authorization failed.
13123D secure error.
1313The card number or email address associated with the transaction is in the processor's negative database.
1314The transaction was declined by the payment processor's risk management dept.
1315Payment processor API auth failed.
1316The transaction was declined because the card has expired.
1317The specified processor does not exist.
1318The processor account is not enabled for this transaction type.
1319The transaction was declined by the issuing bank. Note that the amount has still been reserved on the customer's card and will be released in 3-5 business days.
1320The card type is not allowed.
1321Your request has failed the CVD check. Please note that the amount may has still been reserved on the customer’s card and will be released in 3–5 business days
1322Invalid card number or, card number and brand combination.
1323The transaction was rejected because the provided expiration month and year are invalid.
1324The payment processor returned an unknown error.
1325The processor does not accept direct debit transactions.
1326The processor does not accept credit card transactions.
1327Unable to parse the response returned by the processor.
1328The bank has requested to retain the card. The transaction was rejected.
1329The transaction was rejected because the card is reported as stolen.
1330The transaction was rejected because the card is reported as lost.
1331The bank has requested to retry the transaction.
1332The velocity check failed.
1333You submitted a card type for which the merchant account is not configured.
1334The card number or email is blacklisted by the processor.
1335Transaction processing refused
1336Transaction not permitted to cardholder.
1337Transaction not permitted to terminal.
1338PIN related error.
1339Processor or bank timeout.
1340Acquirer/Bank account error.
1341Acquirer/Bank batch error.
1343The ip address appears as blacklisted in the processor's database.
1344The email address appears as blacklisted in the processor's database.
1345The country appears as blacklisted in the processor's database.
1346The transaction was rejected because the card is reported as blocked.
1347The transaction was rejected because the amount is invalid.
1348Blacklisted by the bank.
1349The specified language is not supported by the processor.
1350The specified country is not supported by the processor.
1351The specified currency is not supported by the processor.
1352The payment processor is down for maintenance.
1355Bank Merchant account configuration error.
1359The pre-approval key has been canceled.
1360The processor does not accept SEPA transactions.
1362The pre-approval key was not created.
1364An unknown error is received from the acquirer.
1365Transaction has not been received yet.
1368Amount limit exceeded (e.g. daily limit)
2300Migration account routing module: An unknown error occurred.
2301Migration account routing: The current scenario does not match any routes.
2302Migration account routing: There are not any routes configured in the platform.
2303Migration account routing: No payment method set.
2500Process Sale module: An unknown error occurred.
2900Process Refund module: An unknown error occurred.
2901Transaction was already refunded.
2902The transaction was not refunded because a chargeback was imported on this transaction.
2903The refund was not permitted because the processor account is in overdraft.
2904The settlement was already fully credited by the payment processor.
2905An unsuccessful transaction cannot be refunded.
2906The settlement you are attempting to credit has expired.
2907Refund restriction violation.
2908Transaction was already partially refunded.
2909The settlement you are attempting to refund has not been batched yet. There are no settled funds available to do a partial refund.
2911The processor does not support refunds on this payment method.
3309This site is suspended.
3310There is already a transaction in progress for this email and site.
5700An exception occurred in the processor's class which was processing this transaction.
6307Vendo Risk rules requires verification for this transaction.
6400unknown 3D Secure error
64013DSecure process was interrupted because of an internal error
64023DSecure transaction failed
6403This 3DSecure transaction was already authorized in the past
6404This 3DSecure transaction failed already in the past
6405The 3D Secure transaction was not completed in the expected period of time. Vendo did not get a Payment Authentication Response from the issuer.
64063D Secure: An unknown error occurred
6407The credit card transaction cannot be processed with 3D Secure
6408Verification failed. Cardholder failed or cancelled 3-D Secure Authentication.
6409The 3D Secure authorization step was aborted by the user.
64103DS attempted, but Liability Shift rejected
6411Issuing bank failed to provide proper 3D Secure authentication.
8100An unknown gateway error occurred.
8101Invalid gateway API request method.
8102Invalid gateway API JSON request.
8103Invalid gateway API credentials.
8104The gateway account is not configured.
8105An invalid gateway API parameter was passed.
8300Unsuccessful capture
8301The preauth transaction cannot be captured anymore. It may already have been release or captured.
999999An unknown error occurred.