OXXO

What is OXXO?

Oxxo is a popular cash payment method in Mexico, allowing customers to complete online purchases by generating a payment voucher, which can be paid in cash at Oxxo convenience stores nationwide.

How Does OXXO Work?

1. Customer Selects OXXO: At checkout, the customer selects OXXO as the payment method.
2. Payment Voucher Generation: A voucher with a unique reference number and barcode is generated, detailing the payment amount and expiration date.
3. In-Store Payment: The customer visits any OXXO store, presents the voucher, and pays the amount in cash.
4. Payment Confirmation: Once the payment is made, the transaction is confirmed, and the order is processed.

Limitations of OXXO: Recurring Payments

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Important

Please note that recurring offers, such as subscriptions and trials, are not currently supported with OXXO. Customers cannot authorize automatic charges for subscriptions or ongoing services using this payment method.

If a customer selects the OXXO payment method for a recurring offer, Vendo will automatically adjust it to a one-time purchase for the equivalent duration (e.g., a 3-day trial that upgrades to a monthly recurring will become a 1-month purchase). This ensures a smooth and secure checkout experience.

Refunds

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OXXO transactions can not be refunded

Unlike traditional payment methods where transactions can be reversed or refunded, OXXO transactions are immediate and irreversible. Therefore, once a payment is made, it cannot be refunded.

Pre-select OXXO as the default payment method (Hosted integration)

You can force OXXO as the pre-selected payment method on our checkout page.

Add the parameter pm=oxxo to your join link as explained under Payment method parameters

When pre-selecting OXXO, we strongly advise using the offers parameter to offer non-recurring subscriptions only.