See the list of transactions

In this module, you can see the transactions list and its related information. From here you will also be able to cancel subscriptions, and cancel, refund and expire transactions.

Steps

  1. You can see the transactions main view by going to Sales > Transactions.
    Once you are in the main view, you can see a list of transactions with the following columns:

Element

Description

ID

Transaction identifier that shows a color depending on the transaction status.

Type

Transaction type

Name

End user's name and surname

Email

User's email

Username

Login username

MID

Merchant Identifier for whose site the transaction was made (hover the mouse cursor over the number in the column, to see the name of the merchant).

SID

Site Identifier for which the transaction was made (hover the mouse cursor over the number to see the name of the site).

Amount

Transaction amount

Payment

Indicates the payment type: card, direct, debit, ID (ideal), SF (sofort) and PP (Paypal)

Date

Indicates the Transaction timestamp

Error

If there is an error while the transaction is being processed, it will be listed in this column. You can hover the mouse over this columns to see the error name.

📘

NOTE

See the error codes in Transaction error codes document.

  1. You can search a transaction id by using the desired filters and clicking Search.

Filter

Description

Transaction ID

Transaction identifier

Date

Date of the transaction

Email

User's email

Merchant

Merchant name or Merchant ID

Site

Site name or site ID (SID)

Status

Transaction status: Accepted, Rejected or Imported.

Type

Transaction type

Test Transactions

You can choose between real and test transactions.

  1. Hover the mouse over the transaction id to see the details.
  2. Click Reset search results to reset the filters.
  3. You can also export to pdf the transactions list by clicking Save as Excel.
  4. You can expire, cancel and refund transactions or cancel subscriptions by selecting the box located next to the ID and then clicking one of the buttons above.

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