Customers
In this module, you can access the customer list and all associated information.
Steps
- To view the main customer list, navigate to Sales > Customers.
In the main view, you will see a list of customers with the following columns:
Element | Description |
---|---|
Customer ID | Unique customer's identifier |
Customer's email | |
Firstname | Customer's first name |
Lastname | Customer's surname |
Country | Customer's billing country |
Language | Customer's language |
Last login on CP | The last time the customer logged into the Customer Portal |
Is Whitelisted | Indicates whether the customer is whitelisted |
- Select the desired customer from the list and click the name to see the detailed view.
The customer details view consolidates information on transactions, subscriptions, and payment details. Each unique user ID is linked to the customer's unique email address. Additionally, you can see the Vendo support history, including contact reasons and whether the customer has ever logged into the Vendo customer portal.
- You can search a specific customer by using the desired filters and clicking Search.
Filter | Description |
---|---|
Customer ID | Unique customer's identifier |
Customer's email | |
Credit card | First 8 and last 4 digits of the card. |
First name | Customer's first name |
Last name | Customer's surname |
Is whitelisted | Indicates whether the customer is in the whitelist |
- Click on "more" in the filter section to access additional payment method search options.
- Hover the mouse over the Customer ID to see the details in the quick view.
- Click "Reset search results" to reset the filters.
Updated 6 months ago