Customers

In this module, you can access the customer list and all associated information.

Steps

  1. To view the main customer list, navigate to Sales > Customers.
    In the main view, you will see a list of customers with the following columns:
ElementDescription
Customer IDUnique customer's identifier
EmailCustomer's email
FirstnameCustomer's first name
LastnameCustomer's surname
CountryCustomer's billing country
LanguageCustomer's language
Last login on CPThe last time the customer logged into the Customer Portal
Is WhitelistedIndicates whether the customer is whitelisted
  1. Select the desired customer from the list and click the name to see the detailed view.

The customer details view consolidates information on transactions, subscriptions, and payment details. Each unique user ID is linked to the customer's unique email address. Additionally, you can see the Vendo support history, including contact reasons and whether the customer has ever logged into the Vendo customer portal.

  1. You can search a specific customer by using the desired filters and clicking Search.
FilterDescription
Customer IDUnique customer's identifier
EmailCustomer's email
Credit cardFirst 8 and last 4 digits of the card.
First nameCustomer's first name
Last nameCustomer's surname
Is whitelistedIndicates whether the customer is in the whitelist
  1. Click on "more" in the filter section to access additional payment method search options.
  2. Hover the mouse over the Customer ID to see the details in the quick view.
  3. Click "Reset search results" to reset the filters.