Refunding

You can issue a refund to a customer if needed.

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SEPA and refunds

Refunds for SEPA transactions should not be issued. Learn more

Refunds

In order to refund you need to go to "WooCommerce" orders and select an order you want to refund

1. Press "Refund" button
2. Update quantity of refunded product(s)
3. Refund amount will be automatically adjusted when you exit "Qty" field
4. Press "Refund XX.0 manually"

After a while, you will see a refund transaction

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Important

You may only do 1 partial refund for one order. The 2nd one must be for the full remaining amount available.