Users
User Management
In the user menu Users > Users, you will find a list of your Vendo Backoffice users who are your staff/employees.
As a full-access merchant, you have the ability to create new users, modify existing user details and permissions, and reset credentials.
- Once you are in the main view, you can see a list of your Backoffice users with the following columns:
| Element | Description |
|---|---|
| ID | The Backoffice user's unique ID |
| Username | A unique identifier that is assigned to the user |
| The Backoffice user's unique email | |
| First name | The Backoffice user's first name |
| Last name | The Backoffice user's surname |
| Is Active? | Indicate user status with color tags showing whether they are active or deactivated |
| Groups | Access group with specific permission |
| Merchants | Name of the merchant |
| Actions | Key symbol which stands for password; enables full-access merchants to reset credentials and reactivate accounts |
- You can search for a user by using the desired filters and clicking "Search".
| Filter | Description |
|---|---|
| Username | A unique identifier that is assigned to the user |
| The Backoffice user's unique email | |
| First name | The Backoffice user's first name |
| Last name | The Backoffice user's surname |
| Is Active? | Choose from the dropdown menu "Please select" to display all users (active and deactivated ones) |
| Merchants | Select one or more merchants for this user |
- Click "Reset search results" to reset the filters.
- To reset credentials and reactivate a user, navigate to the main view and click on the key symbol in the actions column corresponding to the desired user. Follow the instructions displayed on the screen.
Updated 10 months ago