Important information about the payment method SEPA

Non-instant payments

SEPA payments are not instant. It can take up to 2-3 days before a SEPA payment is confirmed by the account holder's bank.
Merchants that ship hard goods are advised to wait until the transaction reaches the COMPLETED status before mailing anything.

Refunds not issued

It's not advised to issue a refund for a SEPA transaction from the merchant's side. Instead the customer should contact their bank in order to return the charge.

Availability by country

SEPA is currently enabled for selected European countries. Vendo continuously monitors the performance of SEPA in available countries and enables it where performance is high and risk is low.
If you're interested in supporting a particular country, please reach out to our merchant support team.